Privacy Policy

Effective Date: 25/10/2024

1. Information We Collect

We collect various types of information in connection with your use of our Services, including:

1.1 Personal Information

When you register for an account or interact with our Services, we may collect personal information that you provide, such as:

• Email address
• Username
• Communications with other users on the platform

1.2 Non-Personal Information

We also collect non-personal information automatically, such as:

• Usage data, including your browsing actions and patterns
• Device information, such as IP address, browser type, operating system, and device type
• Geolocation data (with your consent)

1.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your use of the Services. Cookies are small data files stored on your device. You can control or block cookies through your browser settings, but some Services may not function properly without them.

2. How We Use Your Information

We may use your information for the following purposes:

• To Provide and Maintain Services: We use your information to create and manage your account, deliver the Services, and process transactions.
• To Improve and Personalize Your Experience: We analyze your usage data to understand how you interact with the platform and make improvements to the Services.
• To Enable User Interaction: We use profile information to facilitate interactions between users, such as collaboration within teams, communication through messaging, and team performance tracking.
• To Ensure Security: We use your information to protect the integrity of the platform, detect fraud, and prevent unauthorized access to accounts
• To Comply with Legal Obligations: We may process your information to comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal data with:

• Service Providers: We may share your information with third-party service providers who assist in the operation of our Services, such as payment processors, hosting services, and customer support providers.
• Other Users: Information such as your username, bio, profile photo, and skills may be visible to other users of the platform, particularly when interacting with teammates or collaborators.
• Legal Authorities: We may disclose your personal data to law enforcement, regulators, or other authorities if required by law or to protect the rights and safety of Carriers, its users, or the public.

4. Data Security

We implement a variety of security measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have several rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request correction of any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data.
• Objection: You can object to the processing of your personal data for certain purposes.
• Data Portability: You can request that your data be transferred to another service provider. To exercise any of these rights, please contact us using the information below.

6. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with the Services. We may also retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Third-Party Links

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of these third-party services. We encourage you to review their privacy policies before providing any personal data.

8. Children's Privacy

The Services are not directed to children under 13 years of age, and we do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our platform or by other means. Your continued use of the Services after the effective date of the revised policy constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]
• Address: KSA, Riyadh